At Sandwai, we are continually looking at addressing the challenges providers face and are dedicated to creating solutions that optimise these tasks, alleviating the burden from providers so they can focus on what they do best – providing care.

 

One challenge many providers have shared with us is how time-consuming and complex DVA claiming can be, especially identifying the correct codes to claim.

 

Our team has invested significant effort in understanding the intricacies of the DVA claiming process, working closely with providers and government bodies to ensure our solution addresses their needs effectively whilst maintaining the highest level of compliance.

 

Our dedicated developers have delved deep into the requirements surrounding the DVA claiming process, exploring how to choose the appropriate codes and calculate core and add-on services for each claim while ensuring compliance is met.

Through this process, we’ve developed a smart algorithm that automatically generates compliant claim files, simplifying the entire process for providers. We’ve also integrated directly with Services Australia, enabling providers to claim more frequently and receive funds promptly.

 

 

 

If your team is facing challenges with DVA claiming or if you’d like to learn more about our approach, reach out to us. We’re here to support you every step of the way.

Do you know a provider in the home care and disability space seeking a leading software solution? Refer them to Sandwai and enjoy fantastic gifts! 
Our referral program is open to everyone — from industry partners to our valued providers.

Referral Overview

Receive a $100 gift card EACH TIME you send us a referral!

When your referred provider join the Sandwai community, you can choose an ADDITIONAL reward, one of these amazing options: 

 Option 1: $500 Uber Eats gift card for an office lunch on us.

Option 2: 50% discount on your next monthly subscription payment.

 

It is that easy! Start referring and start enjoying the perks.

Your recommendations makes our community stronger.

Thank you for being a part of the Sandwai community!

How To Refer a Provider?

Send us an email with the appropriate contact details within the organisation.

We will reach out to them to qualify your referral and that’s it! You’ll automatically receive the $100 gift card. We will keep you updated on how your referral progress and if they joined our community, you’ll receive a second gift!

*By participating in our referral program, you agree to the term and conditions.

Terms and Conditions

Eligibility:
The referral program is available to industry partners and Sandwai’s customers. Referrers must be associated with an aged care or disability care provider, be an existing customer, or a business partner. Referrers must be at least 18 years of age and follow Sandwai on LinkedIn.

Referrals:
An eligible referral is defined as an established business actively seeking a relevant aged care or disability care software solution. Sandwai will conduct validation to ascertain the eligibility of the referral and reserves the right, at its discretion, to deem a referral ineligible.

The second reward option is only available to existing customers. An existing customer is a home care or disability care provider that has a current and active subscription with Sandwai. Industry members can of course enjoy the first reward option.

Joining the Sandwai community means the business associated with the referral has started a subscription with Sandwai for the use of the software.

Rewards:
Rewards will be disbursed within 30 days of verification for successful referrals and converted customers. Rewards will be sent to the referrers affiliated organisation once the eligibility has been verified.

Duration and Responsibilities:
The referral program is an ongoing initiative and is subject to modification or termination by Sandwai at its discretion. For the latest updates on the program status, visit our website or contact our team on sales@sandwai.com.au.

General Conditions:
Sandwai reserves the right to disqualify any participant found violating the terms and conditions or engaging in fraudulent activities. Participants are accountable for any tax obligations arising from the rewards received through this program. In the event of disagreements or disputes, Sandwai’s determinations shall be considered final and binding.

There is no restriction on the number of referrals an individual or organisation may submit. However, the 50% discount on the next monthly subscription payment offered is capped at a maximum of $1,000 per referral.

The Sandwai Team is excited to be exhibiting at the ITAC (Innovation & Technology Across Care) Conference! Held at the Royal Pines Resort, Gold Coast  on the 26th and the 27th of March 2024.

Our team look forward to meeting with providers, industry partners and thought leaders, to discuss important issues, reforms and the steps forward to redefine aged care.

As a software provider, we work closely with industry leaders to ensure we are moving forward and investing in innovation and automation to enhance our service delivery capabilities to better support our providers in their delivery of care.

Visit Booth 9 to learn about our software solutions and meet our team!

See you at ITAC 2024!

Itac Conference 2024 3

We are thrilled to release our latest major update: the Community Transport project!

Our team have been hard at work to bring you a unique project that enables providers to efficiently organise ride-sharing services, configure vehicles to meet capacity and client requirements, enable providers to share resources across home care and transport, and much more.

This great addition complements our existing home care and disability care features, creating a comprehensive solution for all of our valued clients.

Contact Sandwai to experience the power of seamless transport management with our innovative software.

Existing providers that want to learn more and explore how it can benefit your operations, reach out to our support team on 1300 795 133 and look for the new knowledge base articles within the Sandwai Guide.

Community Transport Employee App Image

New providers interested in scheduling a demo to experience our software and these features firsthand can reach us at 1300 795 133 or sales@sandwai.com.au or click below.

Stay Tuned for our next big project!

The Sandwai Team is excited to be exhibiting at the ACCPA National Conference – held at the Adelaide Convention Center from the 25th and the 27th of October.

As a proud Industry Member of ACCPA our team look forward to meeting with providers, industry partners and thought leaders, to discuss important issues, reforms and the steps forward to redefine aged care.

As a software provider, we work closely with industry to ensure we are moving forward and investing in innovation and automation to enhance our service delivery capabilities to better support our providers in their delivery of care.

We look forward to the ACCPA National Conference and meeting fellow industry members. Please feel free to drop by our booth (number 87) and say hi to the team.

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Sandwai is a proud Industry Partner of the Aged and Community Care Providers Association (ACCPA).

The Sandwai team are excited to be a part of ACCPA as an Industry Partner and collaborating on important issues and sharing our knowledge and expertise on all matters regarding aged care.

If you are a provider looking to transform your digital operations and would like to learn more about Sandwai, please contact one of our friendly Sandwai representatives on 1300 795 133 or book a demonstration.

 

Telstra Community Care Software is closing down and providers have until March 2024 to make the transition.

 

Sandwai could be a good option for you! A single software ecosystem for all your home and disability care needs. Sandwai is an award-winning, purpose-built scheduling, client management and mobile solution designed for the home, community and disability care industry.

 

Offering an intelligent and intuitive approach to care management, Sandwai focuses on task automation, smart workflows and schedule optimisation. Boasting seamless integration between the Admin and Mobile Applications and an advanced integration engine that supports a best of breed approach to system architecture.

 

 

Sandwai Devices

Get started with your move from Telstra TCM, Telstra HCM or Telstra ComCare

Reach out to us today to discuss further and schedule a demonstration on 1300 795 133, sales@sandwai.com.au or click below and we will give you a call.

The Sandwai Team are excited to be back on the conference circuit and will be attending the ‘34th ACSA National Summit – Aged Care 2.0: Getting It Right’, held at the National Convention Centre Canberra from 3 – 5 May 2022.

As a proud Industry Member of ACSA our team look forward to meeting with providers, industry partners and thought leaders, to discuss important issues, reforms and the steps forward to redefine aged care.

As a software provider we work closely with industry to ensure we are moving forward and investing in innovation and automation to enhance our service delivery capabilities to better support our providers in their delivery of care.

We look forward to the ACSA Summit and meeting fellow industry members. Please feel free to drop by our booth and say hi to some of the Sandwai team.

The most rewarding part of designing and delivering software solutions is seeing the planned benefits come to fruition. We love seeing our providers realise their growth ambitions, whether starting off as a new venture and growing into a mature operation or scaling a large provider into an enterprise operation. Since implementing Sandwai, based on the number of delivered services, our customers have grown on average 45% year on year. With many of our customers having grown over 75% year on year since moving to Sandwai. Sandwai has been designed to support and facilitate growth through smart workflows and automation that minimise administrative workload. Intelligent scheduling with route optimisation significantly reduces overheads and employee downtime and a subscription model that rewards growth through enterprise pricing. To see Sandwai for yourself or learn more about how we can support your organisation, reach out to one of our friendly team members on 1300 795 133 or email admin@sandwai.com.au.

Sandwai is proud to become an Industry Partner of Aged and Community Services Australia (ACSA).
ACSA has long been regarded as the leading industry body of the Australian Aged Care sector. Working closely with industry members and government bodies, ACSA advocates for the national aged care agenda.

The Sandwai team are excited to join the ACSA community as an Industry Partner and look forward to collaborating on important issues and sharing our knowledge and expertise on all matters regarding aged care.

If you are a provider looking to transform your digital operations and would like to learn more about Sandwai, please contact one of our friendly Sandwai representatives on 1300 795 133 or book a demonstration.

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