What We Do

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What We Do

Home Care Package Management (HCP)

Manage accurate Home Care Packages with ease and produce well-presented, customer-facing statements. Model service plan additions and changes with highly accurate budget calculations and forecasts. Sandwai will automatically update rates and fees in line with Medicare changes. Reconcile Medicare payment summaries and automatically create any required adjustments.

What We Do

NDIS & Disability Care

Sandwai is designed for ‘Plan Managed’, ‘Self-Managed’ and ‘NDIA Agency Managed’ clients. Allow your clients to receive the services they require whilst automatically capturing travel rules and non-labour costs for claiming.

What We Do


Sandwai has an intelligent algorithm that considers a client’s requirements and preferences and matches them to the most suitable worker. These parameters are matched based on a workers employment type and availability, their location and distance to the client, and the skills and qualifications required for the service type.

Sandwai Scheduling (1)

What We Do

Client Management

Have one source of truth for all your client interactions from initial inquiry, through to onboarding and continued service. Develop strong client relationships and improve service delivery by capturing important information and service preferences. Record interactions and access information quickly and efficiently whilst providing timely communications and high-quality support.

Sandwai Client Record

What We Do


Provide the ultimate flexibility to customers by simplifying the management of a multitude of funding sources. Provide home care packages, NDIS management and claims, CHSP, fee for service, VHC, and a plethora of other supported state and federal funding programs and initiatives.

What We Do

Reporting & Claiming

Sandwai has an extensive suite of reports and easy access to schedule information to give you complete control over your data. Improve the quality of care, service delivery, and compliance with built-in workflows that ensure the correct recording of information, accurate claiming and reporting, and comprehensive audit logging.

What We Do


Our Mobile App puts the most important information in front of workers to ensure that they have the resources and time to deliver quality care, access important information such as Care Plans and allergies, and record interactions and progress notes.

Sandwai Mobile Route Map Sandwai Mobile Homepage Sandwai Mobile Client Record Sandwai Mobile Acceptance RequiredSandwai Devices

What We Do


Integration is key for modern system architecture and Sandwai supports this with a comprehensive suite of APIs, Sandwai’s middleware software, imports and exports. For example, Sandwai will send timesheets or processed hours to your payroll system and invoices to your billing system. Sandwai will communicate with your HR and CRM systems, and feed data to a BI system, amongst many other potential integrations.

Our team specialise in connecting systems to support a best of breed approach, with clients benefiting from integration with systems such as Dynamics 365, Epicor, Flare, Employment Hero, MYOB, Xero, Sage, KeyPay, Workday, Kronos, Tableau, QlikView, and a long list of powerful sales and marketing CRMs.

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Check Out Our Home and Disability Care Software

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